How to Handle Gaps in the Knowledge and Skills of Your Team

When working with a team you will sometimes notice that there are gaps in the knowledge that you need to help run your business. You have a few choices on how to handle the gaps in knowledge and skills of your team members.

* Identify Future Needs – It’s important to know what types of projects are coming up in the future so that you can identify potential gaps in the first place. If you know what types of projects are upcoming, you can let your team know so that they can also be aware of the types of knowledge and skills are going to be needed if they want to work on the project.

* Offer Training – It can be risky to offer training to contractors, but if you really like working with certain people you can offer regular training to them so that they can learn the skills needed to work on future projects. It’s best not to force them to take the training if they are contractors, however, as it may break the contractor/employer barrier for the taxing authority in your state or country.

* Hire Someone New – If you have identified knowledge and skills that are needed now or will be in the future, get serious about making a better description of the skills needed in order to find a new contractor or employee.

* Make Them Aware of Training – You don’t always have to offer training, but if you know what type of skills you would like for your team to have, you can at least tell them about training that is offered by other people. You can even use an affiliate link on your project management system and earn a little extra money while your team learns.

* Send Them Regular Industry News – Create an email list just for your team where you’ll share industry news, training, and other things that can help them learn more about the industry that you’re all taking part in.

* Offer Regular Feedback – When anyone on your team submits a project, be sure to try to send feedback about what they have done well and what they should improve upon. This is a good way to encourage their own learning on their own time.

* Encourage Team Members to Work Together – Some team members are going to know more than others. If you make it possible for them to collaborate on projects together, one can learn from the other.

* Set Expectations – It’s important from day one to set expectations for your team members. If they realize that continuing education is important to you, and they like working with you, they’re going to be a lot more likely to seek out training for themselves.

Handling gaps in the knowledge and skills of your team is something that every business owner must deal with, whether you hire only contractors or employees. There are ways to deal with it that work well without offending anyone. Just be honest and up front at all times and your team will follow your lead.

P.S. Join me tomorrow for #365 MIAB* Challenge – Day 133, as I share,

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Anna D. Banks, MAS, is a business coach, corporate trainer, author and speaker. She provides workshops, seminars, keynote speaking, and coaching, aiding personal and professional growth through study and practical application of proven business and leadership methods. Working together, she will move you and/or your team or organization in the desired direction to reach your goals.
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2 thoughts on “How to Handle Gaps in the Knowledge and Skills of Your Team

  1. Hey Anna,
    I just wanted to leave a note of encouragement for you. Great job keeping your commitment to the #365 MIAB* Challenge. You are posting a lot of helpful information that adds value to me and I’m sure to others. Let me know how I can assist you. Keep on blogging!

    1. Hi Cherryann,

      Thank you for the encouragement. I am thrilled that you find the information posted helpful. I wanted to be able to add value to others. Often I wonder if anyone is reading the posts and then I get a message from someone one like you, and then I want to keep posting again. Today, is Day 132 of the 365 MIAB Challenge. I am fast approaching the 6-month and half-way mark. YAY ME!!!

      How can you help? Ask friends, relatives, small and women owned businesses, women going from employee to consultant/entrepreneur, subscribe to my blog. 🙂 Thanks again for reaching out.

      God Bless,


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